And to make matters worse, now the post office is notifying all of my utilities that I have moved house and they are in turn changing my address in their systems.
Yesterday the Orifice of the Postmaster General finally replied to my query of last week. Below is their email to me and my response to their response.
Dear Mr. MacCloskey,
Two more mail delivery times have passed since you sent me this email and I have still not received any of my mail. Additionally, I have contacted the number for my local Consumer Affairs Office that you gave me below and the line is disconnected.
More than two weeks have passed since I have received my mail properly from the USPS and I have missed many important pieces of mail. Additionally, your agency has notified some of my utilities that I have moved house permanently and these utilities now think I live somewhere else.
My next step is to contact my representatives in Washington D.C, since apparently even The Office of the Postmaster General itself is unable to resolve my mail delivery problem.. I will be doing this tomorrow (Thursday) Morning. I would appreciate it if you would please email me right away with a list of all the steps you have taken to resolve my mail delivery problem thus far.
If you do not respond before I contact my representatives in Washington, I will assume that you have not taken any actions to resolve this very serious issue. I will gladly discuss this matter over the telephone with you if you call me at my number listed below.
Regards,
Richard Bluestein
Phone: 773.xxx.xxxx
email: richardbluestein@gmail.comcc: The Honorable Jack Potter, Postmaster General
The Consumerist Web SiteOn Aug 12, 2008, at 10:20 AM, CA RESPONSE TEAM wrote:
August 12, 2008
This is to acknowledge your recent email to the Postmaster General about your concerns over the forwarding of your mail.
We will be working with our local managers in our review of this issue as they will have first-hand knowledge. Please understand we remain involved, but the managers with immediate authority over your local area will be able to move swiftly to review this matter and develop a response. For any future Postal Service issues, please feel free to contact the Consumer Affairs Office nearest you at 312-983-8351. .
Thank you for contacting the United States Postal Service.
Sincerely,
R. MacCloskey
Postal Service Headquarters
UPDATE: Situation (apparently) resolved by Chicago Post Office HQ. All they had to do was make a change in the computer but it takes upper management to get that.
At this point it almost seems like they have it out for you.
Richard, I know your building (i’m in Chicago), is your mail delivery coming out of the Uptown branch by any chance? I know they cover into Lakeview.
In any case, be vigilant at the local level. Did you find contact information for Gloria E. Tyson, the Post Master of Chicago? Between Tunney’s, Jan’s, and any other local offices- you should be able to find Gloria’s direct email or office number.
@Chris I’m in 60613 so my mail comes from Irving & Clark next to the Burger King (of course).
Richard,
How did you find Jack Potters email address? We are in the same situation and can only find the “general email” for the USPS
@brian It’s pmgceo@usps.gov